Regional News

BPO Alorica, located in Portmore, St Catherine, has been closed after a second positive COVID-19 case emerged on Sunday.
BPO Alorica, located in Portmore, St Catherine, has been closed after a second positive COVID-19 case emerged on Sunday.

Jamaica: Second positive COVID-19 case triggers shutdown of Portmore call centre

(Jamaica Gleaner) The second positive COVID-19 case at a Portmore call centre and the ordering of staff to self-quarantine have triggered more concern that business process outsourcing (BPO) companies – characterised by high-density office arrangements – may be incubators for the spread of the new coronavirus.

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